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Whenever I answer the calls others can not hear me Versa

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‎04-08-2019 22:46 - last edited on ‎10-15-2021 11:03 by Moderator Alum

‎04-08-2019 22:46 - last edited on ‎10-15-2021 11:03 by Moderator Alum

Hello.. 

just after I connect my Versa to my iPhone , I’m getting call issues . Whenever I answer the calls others can not hear me , I have to turn on my speaker to talk to them. But after a while people hear me on normal calls but on WhatsApp calls still the same issue. I have to open my speaker to talk to them . Can someone please help me with that. 

 

 


Moderator edit: subject updated for clarity

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‎04-09-2019 07:08

‎04-09-2019 07:08

@Khizer17 Welcome to our Fitbit Community! I'll be happy to help you with the calls issue that your Versa is experiencing.

 

Please try turning off the notifications, log out of the app, restart your phone, open the app and log in. Finally, restart your tracker as described in this help article and monitor the calls to see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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