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Where can I take my Versa 3 for repair in Italy?

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‎05-20-2022 21:51 - last edited on ‎12-18-2022 19:55 by

‎05-20-2022 21:51 - last edited on ‎12-18-2022 19:55 by

Where can I call to get the nearest assistance point to where I live in Torino Italy?

Thank you

 

Moderator Edit: Clarified subject

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‎05-21-2022 09:14 - edited ‎11-14-2023 11:12

In response to Guy_

‎05-21-2022 09:14 - edited ‎11-14-2023 11:12

Hi there, @Antosergio. Welcome to the Community Forums. 

As @Guy_ has mentioned, please note that we don't have repair centers in any country where Fitbit trackers are sold. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors. 

Before doing something to your watch, please review Availability or repair facilities/spare parts and Exclusions and Limitations. 

If your issue with the Versa 3 is not physical but technical, please provide me with more details of it so I can address it accordingly. 

Looking forward to hearing from. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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2 REPLIES 2

‎05-21-2022 04:31

‎05-21-2022 04:31

Hi @Antosergio - unfortunately watches are not repairable. Though use issues or problems, other than physical damage, may be resolvable if you post them here in the forums.

Author | ch, passion for improvement.

Best Answer

‎05-21-2022 09:14 - edited ‎11-14-2023 11:12

In response to Guy_

‎05-21-2022 09:14 - edited ‎11-14-2023 11:12

Hi there, @Antosergio. Welcome to the Community Forums. 

As @Guy_ has mentioned, please note that we don't have repair centers in any country where Fitbit trackers are sold. 

When a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors. 

Before doing something to your watch, please review Availability or repair facilities/spare parts and Exclusions and Limitations. 

If your issue with the Versa 3 is not physical but technical, please provide me with more details of it so I can address it accordingly. 

Looking forward to hearing from. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes