04-25-2020 13:57
04-25-2020 13:57
I recently switched from the original versa to the versa 2, because the original's battery was going, & fitbit support said it was faulty. I also decided to try fitbit premium. Well, it seems that the sleep graphs I used to see on my fitbit phone app are gone & replaced with a lame, useless to me, summary of the time spent in each sleep phase.
The sleep graphs I'm talking about came when I tapped the sleep graph (that graph is still there.) This graph had information about the exact times I woke up & for how long, etc. This graph is still on the fitbit app on my computer. There are other sleep graphs on the computer as well.
So, I did a search on the subject & the post I found that was exactly my concern was dated some years ago. It seems fitbit had stopped these graphs but then put them back on when people complained.
So, I don't know why I can't see my sleep graphs on my phone anymore: is it a versa 2 downgrade, a fitbit premium downgrade or a fitbit corporate decision downgrade? Or, is it none if the above--another problem that can be fixed somehow? If someone knows how to fix or is having the same issue, please let me know!
Jeni
04-26-2020 04:39
04-26-2020 04:39
Okay, I found the sleep graphs. When I tap on each summary, the graphs come up.