02-21-2021 04:54
02-21-2021 04:54
Can anybody help me download the Fitbit Connect app for Mac or Windows? I've tried the "Download Fitbit Connect" link on https://www.fitbit.com/setup but that takes me to a generic setup instructions page with no further mention of Fitbit Connect.
Answered! Go to the Best Answer.
02-21-2021 10:32 - edited 02-21-2021 10:33
02-21-2021 10:32 - edited 02-21-2021 10:33
Seems that there's a fault in the way the Fitbit website is redirecting traffic based on location. From the Netherlands and UK, the pink "Download Fitbit Connect" link takes me to https://help.fitbit.com/articles/en_US/Help_article/1873.htm which instructs me to go back to the page I just came from https://www.fitbit.com/global/uk/setup
I ended up getting in touch with support who gave me a link to the Philippines support page which has a working download link.
I was kind of hoping there might be a more recent version with more reliable music sync. But it seems Fitbit Connect still hasn't been updated since 2018. I'll just go back to running with my iPod shuffle 😤
02-21-2021 06:29
02-21-2021 06:29
@PatTheDog When I use your link, I go to the correct page. Partway down the page, there is a choice that says, "Don't have a mobile device available?" It doesn't say Fitbit Connect, but there is a pink bar. That gets you Fitbit Connect.
If you aren't seeing this, can you post a screenshot? Where are you located? Some users in other countries have had problems getting Fitbit Connect. Why do you want to download Fitbit Connect? There are varying issues with Fitbit Connect and I don't want you to waste your time if you can't do what you want to do.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-21-2021 10:32 - edited 02-21-2021 10:33
02-21-2021 10:32 - edited 02-21-2021 10:33
Seems that there's a fault in the way the Fitbit website is redirecting traffic based on location. From the Netherlands and UK, the pink "Download Fitbit Connect" link takes me to https://help.fitbit.com/articles/en_US/Help_article/1873.htm which instructs me to go back to the page I just came from https://www.fitbit.com/global/uk/setup
I ended up getting in touch with support who gave me a link to the Philippines support page which has a working download link.
I was kind of hoping there might be a more recent version with more reliable music sync. But it seems Fitbit Connect still hasn't been updated since 2018. I'll just go back to running with my iPod shuffle 😤