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Where to find the pin of the wristband for Versa 2?

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‎07-05-2021 09:21 - last edited on ‎07-05-2021 19:24 by Fitbit Moderator

‎07-05-2021 09:21 - last edited on ‎07-05-2021 19:24 by Fitbit Moderator

I want to replace the wristband but I do not have that pin which latches to the smart watch, My pin on the wristband is missing and  I need the pin and the band, both, I have pin and band on the wristband which has rectangular holes in it but am missing the pin on the other side. where to get this fixed, please help

 

Moderator edit: updated subject for clarity

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‎07-05-2021 19:24

‎07-05-2021 19:24

Welcome to the Fitbit Community, @Sandy19822.

 

I'm sorry to hear about the issue with your Fitbit Versa 2. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support.

 

If you have any question, please let us know.

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