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White light on the right side of Versa 2 screen

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‎11-30-2020 13:15 - last edited on ‎12-03-2020 17:40 by

‎11-30-2020 13:15 - last edited on ‎12-03-2020 17:40 by

I’ve not had my versa long and it has a bright white light down the right hand side of the screen. I have reset several times to no avail. Any ideas?

 

thanks 

 

 

Moderator edit: subject for clarity 

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‎11-30-2020 13:21

‎11-30-2020 13:21

@Customersupport can you help?

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‎12-03-2020 17:32 - last edited on ‎10-25-2024 05:09 by Fitbit Moderator

In response to dktee

‎12-03-2020 17:32 - last edited on ‎10-25-2024 05:09 by Fitbit Moderator

Welcome to the Fitbit Community, @dktee.

I appreciate your participation in the Forums and sharing that your Versa has a bright white light on the right side of the screen. Thanks for trying to resolve this and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

Have a great day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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