White lines go down the side of my Versa 2

[PartyAnne]

A month ago for no apparent reason, my Versa 2 started looking like the TV  screen out of the movie poltergeist.  Then just as suddenly it reverted back to normal. Then just as suddenly,  I got first 1 white vertical line on left side of screen, then 1 on the right side and now it is almost completely blocked out by the white lines and my battery is draining very fast. 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @PartyAnne.

Thank you for the information provided.

If you haven't done it already, please restart your Fitbit Versa 2 by following these steps.

In addition, you can change the clock face to see if the issue gets resolved.

To extend your Fitbit device's battery life, you can follow these tips.

Hope this helps.

[PartyAnne]

No it didn't really help.  Just as suddenly as it was working, it is now turning a greenish yellow color on the face and I'm not able to use any of the features I purchased it for to begin with.  I love my Fitbit community of friends and the challenges, but I'm afraid I don't want to waste my money on another product that dies in under a year.  

[EdsonFitbit]

Thanks for your response, @PartyAnne.

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

See you around.

[Megah]

Hi Fitbit Support i have the same issue too.. i had done above instructions but the screen its like old tv.. i bought last year and was fitbit using life time only below of 2 years?

[EdsonFitbit]

Welcome to the Fitbit Community, @Megah.

Thank you for following our troubleshooting steps.

In this case, I would recommend getting in touch with Customer Support. Please click here to get connected.

If you have any question, please let us know.