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Why can't I listen offline music with Spotify?

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‎10-11-2022 19:10 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

‎10-11-2022 19:10 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

I just spent $120 signing up for a year of Spotify with the expectation that I could listen to downloaded music off-line while running. I just discovered that this was a complete waste of money! This was not clear that the other two music apps can allow downloaded music to be played while this one cannot. Unacceptable! I’ve been a long time fitbit customer and I am considering transitioning to a different smart watch

 

 

Moderator Edit: Clarified subject

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‎10-12-2022 03:35

‎10-12-2022 03:35

@Woowoo88   Many users are confused by the Spotify app.  The full name of the app is Spotify - Connect & Control.  This screenshot is from the Versa 3 full Features and Specs and is from the UK page.  Pandora isn't listed because it is US only and Fitbit removed this page from the US Fitbit Store.

 

Versa 3 Features and SpecsVersa 3 Features and Specs

 

Fitbit isn't making false claims about its relationship with Spotify.  I can understand if this is a deal breaker for you.  Perhaps you can get a refund from Spotify.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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