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Why cant I put my Versa on my same account as my Iconic

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‎05-12-2018 13:24

‎05-12-2018 13:24

Why cant I put my Versa on my same account as my Iconic. It is either one or the other

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3 REPLIES 3

‎05-12-2018 21:00

‎05-12-2018 21:00

Hello @TH33

 

The article on multiple devices - click - only states that it's something you can't do.

 

Could be one of the Fitbit Moderators can explain more than the article.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎05-12-2018 21:41

In response to Odyssey13

‎05-12-2018 21:41

Only one smart watch per account

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-13-2018 06:02 - edited ‎05-13-2018 06:02

In response to WendyB

‎05-13-2018 06:02 - edited ‎05-13-2018 06:02

@TH33 Welcome! Thanks for being part of our Community! Thank you for your interest in having both the Ionic and Versa on the same account. As @WendyB and @Odyssey13 have explained currently this isn't possible but you can vote for the idea in our Feature suggestions board. The more votes an idea gets the more likely the developers will try to implement it. You can also check @ErickFitbit's post here for more information.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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