Why do I have to pair my Versa 3 to my voice assistant everyday?

[Fibtit_hater]

Tech support is no help. 

Moderator Edit: Clarified subject

[Guy_]

Hi @Fibtit_hater  - it's normally only necessary to reconnect to voice assistant if you logout.

Do you use multiple devices with your watch?

[Fibtit_hater]

It happens randomly whether I log out or not. I don't use multiple devices. I'll literally be using it at my desk then all the sudden it's unpaired. 

[Guy_]

@Fibtit_hater - thanks for the further information.

Can you clarify what are the symptoms when you say unpaired? How do you know it is unpaired?

Some phones have a setting to optimise the battery, this may shutdown Bluetooth or the Fitbit app randomly.

You can use the SimpleCheckUp app which will show you from the watch if it can connect or not to the phone which may give you a better idea as to the cause.

[Fibtit_hater]

It's unpaired bc when I go to use it, it says open app which then shows its not paired and automatically asks to pair. Weather also doesn't usually work when this occurs.

[Guy_]

@Fibtit_hater - thanks, your watch must be able to talk to the Fitbit App for things to work.

There may be an errant issue, try restarting both watch and phone, to work with a clean situation and check the phone battery optimization. The Fitbit app must run in background.