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Why do I have to sync my Versa 3 frequently?

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‎07-19-2023 02:03 - last edited on ‎07-22-2023 10:44 by Fitbit Moderator

‎07-19-2023 02:03 - last edited on ‎07-22-2023 10:44 by Fitbit Moderator

Why do I always have to keep syncing my versus 3 to my phone ?

 

Moderator Edit: Clarified subject

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‎07-19-2023 06:22

‎07-19-2023 06:22

Hi @Joey333 - if the phone is correctly setup it should regularly sync automatically. Though if the phone is shutting off the Fitbit App or its associated services you may need to do a manual sync.

To check you can use the free SimpleCheckUp app which tells you directly on the watch if it can connect and when it last synced, so you will know if there is a problem or not.

Author | ch, passion for improvement.

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‎07-19-2023 06:41

In response to Guy_

‎07-19-2023 06:41

Thank you for that.
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