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Why does my new Versa Lite replacement doesn't have "Find my Phone"?

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My other Fitbit versa lite had the find my phone app and now my new versa lite doesn't have that it says it's not compatible. How is that possible

 

 

Moderator Edit: Clarified subject

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Hi there, @monkhunny21. It's nice to see you around the Community Forums. 

Since you have just set up your Versa Lite it may appear up to date but it needs another update. The latest update isn't available until up to 48 hours after the setup and the Find my Phone app won't be available for your watch either until it's updated to the latest firmware version. 

To make sure if you're on the latest firmware version or not, please go to your Fitbit app, tap the Today tab > your profile picture > your device image. The firmware version number appears under your device's name or you can find the firmware version on your Versa Lite, to do so, go to the Settings app > About or Device Info. The latest version should be 72.1.9, so if the version you is is lower, please allow your Versa Lite a couple of days more to see if it receives the latest update. For more information, see What's changed in the latest Fitbit device update?

Hope this clarifies your inquiry. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Best Answer
1 REPLY 1

Hi there, @monkhunny21. It's nice to see you around the Community Forums. 

Since you have just set up your Versa Lite it may appear up to date but it needs another update. The latest update isn't available until up to 48 hours after the setup and the Find my Phone app won't be available for your watch either until it's updated to the latest firmware version. 

To make sure if you're on the latest firmware version or not, please go to your Fitbit app, tap the Today tab > your profile picture > your device image. The firmware version number appears under your device's name or you can find the firmware version on your Versa Lite, to do so, go to the Settings app > About or Device Info. The latest version should be 72.1.9, so if the version you is is lower, please allow your Versa Lite a couple of days more to see if it receives the latest update. For more information, see What's changed in the latest Fitbit device update?

Hope this clarifies your inquiry. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer