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Why is the distance so inaccurate on Versa2

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Just completed my regular 10.5k walk and fitbit Versa 2 has recorded 3.29k.  Why is this device so inaccurate?

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I'm no expert but I would first check to make sure your stride length isn't set on manual and your stride length is inaccurate.

 

Stride length can be found in Account, Advanced Settings then Stride Length.

 

Good luck.

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Thanks Dude24,

I will check those settings and see what happens when I go for the walk
tomorrow.

Cheers
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Its big known problem that doesn't look like its getting fixed any time soon i'm afraid. There's a big thread here:

 

https://community.fitbit.com/t5/Versa-Smartwatches/Distance-on-GPS-map-doesn-t-match-with-exercise-s...

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