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Why isn't Versa registering my nap?

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‎05-08-2018 11:31 - last edited on ‎05-10-2018 09:07 by Moderator Alum

‎05-08-2018 11:31 - last edited on ‎05-10-2018 09:07 by Moderator Alum

I had a new Versa one week. I found that Versa does not track nap time. A Support staff said it is only track if you sleep over 3 hours. My question is why Flex 2 and Charge 2 can record even 15 min of nap time a Versa could not record even over 90 min of nap time?

 

I have both Flex 2 and Charge 2 over 6 Months, that I knew the functions that two devices can do. Versa is much high end and could not record. It does not make any sense.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎05-10-2018 09:08 - edited ‎05-10-2018 09:08

‎05-10-2018 09:08 - edited ‎05-10-2018 09:08

Great to see you participating in the Community @vivo90024.

 

It's weird to hear that your other 2 devices registered your nap time, since as you were told, your Versa needs at least 3 hours of sleep data to estimate your sleep stages. For more information about this, I recommend taking a look at the What should I know about sleep stages? article.

 

Let me know if you need anything else. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-25-2018 12:29

‎06-25-2018 12:29

My Versa recorded my naps until a few weeks ago.  Because of my work schedule, naps are very important to me.  Why has this changed?

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‎07-28-2018 18:23

‎07-28-2018 18:23

Just switched from Charge HR to Versa and it's really disappointing that my Versa isn't registering my naps either. I don't get them often, so when I do, I like to see how it's adding to the rest I get. It's a weird thing to take away from the product, given that napping is part of healthy living for humans.

 

 

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