help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why isn’t my app calculating my hourly steps?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2023 13:52

‎10-01-2023 13:52

Why isn’t my app recording my hourly steps?  It keeps telling me I was active 0 of 9 hours even though I was active 9 of 9.  My Fitbit also isn’t vibrating when I haven’t gotten my goal steps in the hour.

Best Answer
Labels:
2 REPLIES 2

‎10-02-2023 10:34

‎10-02-2023 10:34

I’ve also been having this issue since the update

Best Answer

‎10-02-2023 18:04

In response to Batgirl407

‎10-02-2023 18:04

Looks like an Apple Watch is in my near future.

Best Answer