help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wifi don't work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-08-2018 13:40 - edited ‎05-08-2018 13:47

‎05-08-2018 13:40 - edited ‎05-08-2018 13:47

Hello from France

My wifi don't work more than 10 seconds,Can you help me because i would register my playlist.

I apologize for my english 

Thanks 

Roulcool

 

Best Answer
0 Votes
1 REPLY 1

‎05-08-2018 14:56

‎05-08-2018 14:56

In my experience I have found that you need to keep the fitbit app open to keep it connected to the wifi. Also, try to keep your versa close to the wifi router. I have been trying to get music on my versa but it doesn't seem to be working.

Versa, Charge HR
Best Answer
0 Votes