help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will Versa be compatible with Samsung Note 8 or 9?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-14-2018 07:52 - last edited on ‎11-11-2021 18:20 by Fitbit Moderator

‎12-14-2018 07:52 - last edited on ‎11-11-2021 18:20 by Fitbit Moderator

Anyone know if Fitbit is working on an update to make the Versa compatible with Samsung Note 8 or Note 9? I bought my Versa yesterday and I get notifications but the versa doesn't sync with the Fitbit app. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-14-2018 08:45

‎12-14-2018 08:45

Hi, have a look at this site: https://help.fitbit.com/articles/en_US/Help_article/2315/?q=compatible&l=en_US&fs=Search&pn=1. This will show you which devices are supported by Fitbit. Scroll down to Android Devices, press it and scroll down to Samsung. There you will see the the Note 9 is supported. Good luck.

Best Answer

‎12-14-2018 15:01

‎12-14-2018 15:01

@Fritter87 Welcome to the community! You mention your Versa received the notifications that means there is no issue with bluetooth connection and it should sync. Can you take a look at the Fitbit mobile app or Dashboard on Fitbit.com when the tracker has synced last time? Also, make sure All-Day Sync, Always Connected and Keep Alive Widget are enabled in your Fitbit mobile app. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer