02-25-2020
02:12
- last edited on
12-23-2022
10:53
by
DavideFitbit
02-25-2020
02:12
- last edited on
12-23-2022
10:53
by
DavideFitbit
My Versa died so I have now got a Versa 2 if i now connect that to my account will it wipe out all I have achieved with my versa. Also is there a way to save all the results I have achieved over the 2 years
Moderator edit: format
02-25-2020 02:21
02-25-2020 02:21
@Frangipanni Your data goes to the servers when you sync your device. All your data will be there when you add your Versa 2 -- be sure you sync your Versa before you start. Fitbit will tell you that your Versa 2 has to replace the Versa. When your Versa is removed from the account, be sure to remove it from the Bluetooth list on your phone settings.
I have had 6 different devices over the years. All my data is intact.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-25-2020 11:44
02-25-2020 11:44
Thank you for your reply LZeeW. Is it also possible to print off my fitbit data from the server so I have a record to show my doctors?
02-25-2020 11:49
02-25-2020 11:49
@Frangipanni Here is the link to the Help article you need -- How do I export my Fitbit account data? It is easy to miss this part -- you do this from your fitbit.com (web) dashboard. You cannot get this from the phone app.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.