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Will not update. Tried everything. Says failed.

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‎12-22-2018 23:16

‎12-22-2018 23:16

I have read the forum. I have tried everything and finally resorted to a factory reset. Now the entire thing will not connect. It just says update failed and my watch will not do anything. The Versa has been a headache from the start. I'm really frustrated and thinking of returning. Never had these problems with my Charge 2. 

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‎12-23-2018 09:38

‎12-23-2018 09:38

Hi, see the first post of this topic: https://community.fitbit.com/t5/Versa/Hassle-free-updating-to-the-latest-Firmware-version/td-p/31340... . Maybe this is helpfull for you, really hope so. Good luck.

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