Will only synch if I uninstall and then reinstall the app, then again the next day.....

[loulouwatson]

Had no problems with my Versa 2 since buying it several months ago until 3 days ago.  It will not synch unless I uninstall the app and then install it again.   It will then synch for a few hours then back to square 1.  I have also done everything else recommended. Help, as I'm running out of paitence.

[Rich_Laue]

Let's look at the help doc

Also sometimes a shut down of the tracker or phone is needed. 

It is helpful to include the phone model when asking about a phone problem. 

[loulouwatson]

Android phone.  OnePlus 6t.  I have done all the other things suggested.  Fitbit shutdown, phone turn off, bluetooth off, on etc and much more...  Stays connected initially after reinstalling, then can't synch again after a couple of hours.

[skandra]

Had same issue with my oppoF11 when my versa still alive. read it does not auto sync with chinese phone need to force stop fitbit app which restart synching. worked well as I had every night turnoff hope of help as am waiting for a new V2

[MAKannie]

I have the same problem with my Charge 4 and iPad.  First thing, every morning, I have to uninstall app and then re-install it before it will sync with my Charge 4. It is getting to be really annoying. Anyone with ideas on how to solve this issue.

[loulouwatson]

I contacted Fitbit via Twitter and they sent me a new one!