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Wireless earbuds stop receiving the music

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I  purchased some new wireless earbuds to use with music on my Versa.  It pairs, but a couple of seconds into a song and the earbuds stop receiving the music from my fitbit.

 

 

Moderator edit: subject for clarity

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Welcome to the Fitbit Community @Kat_Mccord. I am sorry for the delayed response. 

 

Thank you for sharing the difficulty you're experiencing with your new wireless earbuds which stop receiving the music from your Fitbit Versa. I appreciate your efforts to resolve the issue and letting me know that you're able to connect the earbuds to your watch. I suggest to try putting your Fitbit Versa on the other wrist (preferably the same side as the receiver on the headphones).

 

Let me know how it goes!

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