07-29-2018 06:40
07-29-2018 06:40
I don’t wear my Fitbit to bed. When I woke up this morning, it showed over 19,000 steps for the day even though I hadn’t worn it yet. My calories burned count only showed about 500 which is normal, and it showed no minutes of exercise. I restarted the versa and it didn’t fix the issue.
07-29-2018 06:43
07-29-2018 06:43
Was it near a fan or something that vibrates?
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!07-29-2018 06:46
07-29-2018 06:46
Hello @Ledger319 & @DramaQueenDiva
This is a known issue and Fitbit Support is working on this.
See this post on this.
Steps-count-increase-while-charging
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
07-29-2018 06:48
07-29-2018 06:48
No, just sitting on the bedside table
07-29-2018 07:01
07-29-2018 07:01
I would look at the thread provided by our friend @ACG then. There appears to be a bug, which Fitbit is aware of, and they are working on a fix.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!07-29-2018 07:04
07-29-2018 07:04
Thanks for the link. Mine wasn’t on the charger but sounds like it’s a similar issue. Hopefully they’ll find a fix soon.