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Won’t charge or turn on

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‎05-07-2019 18:34

‎05-07-2019 18:34

My versa won’t charge. I’ve tried multiple plug ins.  I was on the chat with someone but they had me do something that lost our connection. Nobody called me or emailed me back. I cleaned the gold pieces. It was fully charged but only lasted a day and a half. This Fitbit is only 2 months old so this should not be happening. 

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‎05-08-2019 01:20

‎05-08-2019 01:20

Hi @Shelbyham  Have you tried restarting the Versa several times? If that doesnt help, please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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