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Won't hold a charge

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‎09-25-2019 18:41

‎09-25-2019 18:41

First stop recording my heart rate and now it won't hold a charge 

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‎09-26-2019 07:29

‎09-26-2019 07:29

Hi, contact Customer Support and ask for a battery test. Regards kuzibri

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‎09-26-2019 08:03

‎09-26-2019 08:03

Hi @chele67 - before you contact Support, please try re-starting your Versa. Instructions are here. Sometimes it take a restart or two to snap things back to normal. If the re-starts don’t help, then the next suggestion is to power the Versa off completely ... wait a few minutes ... then turn it back on.  Instructionsa are here. 

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