Won't stay synced or receive notifications

[MonicaLong]

I got a Versa 2 for Christmas and it worked great for about a month.  Now it won't stay synced with my phone at all.  I've tried turning the bluetooth off and back on.  I've tried deleting the app and reinstalling.  Now my fitbit doesn't even send me notifications about how many steps I've taken or anything else.

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @MonicaLong. I am sorry for the delayed response.

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with syncing and receiving notifications on your Versa 2. Thank you for your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.

Let me know if you have any questions.

[browngyrl69]

Your reply doesn't help anyone else who is having the same problem. What is the solution for this issue.

[LiliyaFitbit]

Welcome to the Fitbit Community, @browngyrl69.

Thank you for joining the thread and sharing that you're experiencing the same issue. I am glad to assist you with that. I recommend following our troubleshooting steps to resolve the syncing issue in this help article: Why won't my Fitbit device sync?

To confirm the steps to set up and troubleshoot the issue with notifications, please see this help article: How do I get notifications from my phone on my Fitbit device?

Keep me posted on the outcome.