Won't work after a factory reset

[Jls_0806]

I have only had my Fitbit for 2 months! After a factory reset it will not do anything. I have tried all of the suggestions to fix it. Is it possible to get a replacement?

[Rich_Laue]

For a replacement @Jls_0806 you will need to contact Fitbit. 

Have you tried a restart by holding in the left and lower right buttons?

I really haven't figured out why people jump so fast to do a factory reset?

[Jls_0806]

I have tried to do everything that I have seen on the troubleshooting and Fitbit community. Nothing is working to fix it.

[SunsetRunner]

I did a factory reset on my Versa lite to sell it, and now the buyer is having the same problem as you are. Can't find anything at all to fix it