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Wont connect to phone by bluetooth

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‎09-14-2019 18:37

‎09-14-2019 18:37

My versa is syncing with my phone just fine but bluetooth isnt working so I cant really use it at all. My girlfriend tried to connect to it as well. It didnt work for her either so it is an error on the side of the fitbit. How do I fix my fitbit into connecting to my phones bluetooth. (My phone is a note 😎

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‎09-14-2019 18:42

‎09-14-2019 18:42

Hi @Rhinodog  Is your phone on the Supported Devices List? Which Note is it?

Try THIS Help article on Syncing Problems, or THIS one on Notification Problems.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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