I removed my fitbit versa from my fitbit app by accident and now I can't unlock the watch screen to reset it. It's utterly useless to me now. How can I unlock the watch screen without the phone? Anytime I try to reconnect it tells me to enter a pin but it doesn't show up on the watch.
After you get your tracker working, please set the pin for Fitbit pay only.
Here is the instructions spelled out
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.
I am having the exact same issue, I cannot get it to factory reset despite following the instructions precisely 😞
Best AnswerThere is plenty of something happening since the failure probably did not occurs with step one?
If you look in the top right corner tap/click on your picture. Now yap/click on Contact Fitbt