Workout stats gone from versa screen

[LouBrookes123]

Help! Up until about two hours a go any “workout” I had done was displayed on my versa when I scrolled up from the bottom of the screen (calories, time I started, how long I did the work our for etc). 

I think I might have re synced my phone and versa and it seems after that I can’t view my workout stats on my watch. I can see it all in my app but not on my watch when earlie rtoday and since I’ve had it I could. When I scroll up it give me steps, active hours ans heart rate followed by a box saying “settings”. I click on this and it’s says “select up to 7 stats to easily track”. I have core stats, hourly steps and heart rate ticked but can’t do anything else. 

I have tried on the app too. Please help. I like it as a quick reference/reminder as to what I’ve done and calories burnt during that particular workout. 

Thanks 

[Marrrmaduke]

@LouBrookes123 Try this:

1. Put your Versa in the charging dock
2. Open fitbit mobile app and sync
3. In the Fitbit mobile app, tap on Versa icon and go to Apps
4. Go to Today app in the Fitbit mobile app and check if there's an update. If yes install it
5. Sync again
6. Check Versa if Today app displays all the stats you need
7. If Versa does not display the stats, reboot Versa (press and hold the left and bottom right buttons until fitbit logo flashes)
8. Uninstall and reinstall fitbit app
9. Sync