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Workout time on Versa 2 differs to stats on app

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‎05-26-2020 05:21 - last edited on ‎06-04-2020 17:10 by Fitbit Moderator

‎05-26-2020 05:21 - last edited on ‎06-04-2020 17:10 by Fitbit Moderator

I've recently noticed that when I complete a workout the 'finish' time on my Versa 2 doesn't match the time showing on the app for my stats (Heart Rate, etc). For example, I recently completed a workout in 1hr 10mins however when I look at my stats it shows 1hr 13mins. Does anyone know why and how I can fix this?

 

 

Moderator edit: updated subject for clarity

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‎05-31-2020 10:32

‎05-31-2020 10:32

@RWarrender I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your time being different between your Fitbit app and your Versa 2. Are you recording these exercises both on the Versa 2 and on the app or only syncing these activities? Usually you will see the app rounding up an activity but shouldn't be this drastic. For example I walked for a total of 49 mins and 50 seconds but if I see the activity on the app it will show a total of 50 minutes. I suggest you try restarting your Versa 2. On the app, log out, restart your phone and log back in.

 

I also moved your post to the correct board.

 

Let me know how it goes.

Alvaro | Community Moderator

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