Worst product EVER

[elbarr]

Do not waste your money it’s no good I got mine for Mother’s Day last year and lasted 3 months and started having problems I contacted customer service and they did nothing I bought multiple chargers and it would work sometimes had more bad days then good working days. Again PLEASE DONT WASTE YOUR MONEY. I will tell anyone who ask about the watch not to buy it. Customer service told me my warranty expired a month ago so they couldn’t do nothing for me even though they knew I had been having multiple problems with it. 

[SunsetRunner]

Hi @elbarr , I really do understand your utter frustration and anger about your Versa and want to express it this way, but I'm just wondering if this is the way to do it and/or what you try to achieve with this. Of course this Community is there for people who suffer problems with their device, but, and this is my point, there are a lot of satisfied users of these products. Unfortunately they do not post here, obviously. So here my personal experiences with Fitbit products: My first one was the Surge and used it for almost two years without any problems at all which I was not able to solve myself. Never needed to contact Customer Support. Regarding my other Fitbit devices (Blaze - Ionic - Versa - now Versa 2), the same experience. The Versa 2 even lasts 7 to 8 days on one charge. This post is not meant to doubt your experience with your Fitbit product, but just to show you that users also can have a total other experience with the Fitbit products. Sorry for your problems and, again, really understanding your utter frustration, but just my 2 cents. Regards kuzibri 

[Hillyacres2900]

Itried everything Fitbit suggested and I still can’t swipe my versa after updating iOS 13 and the latest Fitbit update. Now the screen is completely frozen and the app only recognizes my device 3-4times a day. I might as well throw it out and start a fitness log. I originally had a charge 2 but thought this would be better, it’s been a piece of junk since I bought it. Time to switch to another company.

[BrittBarr]

My Fitbit Versa Lite time was messed up. I tried to do everything to fix it, including a factory reset and now it won’t do anything.

[Gwerk]

What a turd response.  Sure there are satisfied customers.  She isn't one.  Fitbit only hires **ahem**.  No one else would work for you brainless leeches.

[MarkMM]

@Gwerk kuzibri wasn't a Fitbit Employee. He was a community member like us. And sunsetRunner means he deleted his account. He'll likely never even see your displeasure. 

This whole forum other than moderators, is users, not Fitbit. So you're not really addressing anyone with "No one else would work for you brainless leeches."