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Wrong calories and weekly average number-Versa 2

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‎06-26-2021 15:46 - last edited on ‎06-29-2021 19:02 by Fitbit Moderator

‎06-26-2021 15:46 - last edited on ‎06-29-2021 19:02 by Fitbit Moderator

My calories from my fitness pal come up different on my fit bit and then after manually correcting it on the Fitbit app the weekly average number is incorrect 

 

Moderator edit: updated subject for clarity

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‎06-29-2021 19:00

‎06-29-2021 19:00

Welcome to the Fitbit Community, @SunsetRunner.

 

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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