07-20-2020 11:32
07-20-2020 11:32
I got a Versa 2 tracker und would like to use the runkeeper app wiht my friends. How do I use it to get the best result? As far as I know, the watch itself has a running mode, which would use the gps of the connected phone (fitbit app). Of course I would like to see the heartrate as well. Do you prefer to
Thanks
07-20-2020 13:30
07-20-2020 13:30
Wendy | CA | Moto G6 Android
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07-20-2020 23:52
07-20-2020 23:52
Okay, but it seems like I some an issue with the GPS connection. If I start a running workout, it shows "connecting" and does not stop doing it. Any solutions? Thanks
09-08-2021 12:50
09-08-2021 12:50
Sunset Runner, did you get a resolution to this issue? I had the same problem with my Versa 2 and RunKeeper this past weekend. I tried all of the posted resolutions for connecting to GPS but to no avail. If I continue to do events that use RunKeeper, I would like to resolve this conflict with the Versa 2.
09-08-2021 13:24
09-08-2021 13:24
Welcome to the Fitbit Community, @MarathonGranny. It's great to have you here.
Thanks for the details in your post and for the troubleshooting performed. Versa 2 will connect with your phone's GPS, so please make sure that the Fitbit app has access to your phone's location by going to your phone's Settings > Apps > Fitbit > Permissions. You can find more details on how your watch connect to GPS and what can affect the connectivity on this help article.
Hope this helps!