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bought versa 2 two days ago and screen went black

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Just bought my versa 2 two days ago and the screen went black while installing the update. The versa went faster than the phone when updating and after it updated the screen flashed the main clock face and then went black. No signs of life and the battery was at 76% when this happened. I’m not sure what happened. I tried to reset it holding the button on the side to try to jump start it left it on the charger and taken it off no vibrations at all. I just bought this and i barely did anything with it.

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Wendy | CA | Moto G6 Android

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