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clear messages on versa

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‎01-02-2019 20:24

‎01-02-2019 20:24

I have two old messages that will not clear on my versa, even after selecting clear all.

Thanks

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‎01-02-2019 20:35

‎01-02-2019 20:35

@SunsetRunner This is a common problem. Some notifications get stuck in Fitbit mobile app notification channel after you already cleared them from your phone's Notification Centre. It means that any action you will try to perform on those notifications on your Versa will link back to something that does not exist on your phone anymore. Reboot your phone, reboot your Versa (press and hold the left and bottom right buttons until Fitbit logo flashes), and sync.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

View best answer in original post

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5 REPLIES 5

‎01-02-2019 20:35

‎01-02-2019 20:35

@SunsetRunner This is a common problem. Some notifications get stuck in Fitbit mobile app notification channel after you already cleared them from your phone's Notification Centre. It means that any action you will try to perform on those notifications on your Versa will link back to something that does not exist on your phone anymore. Reboot your phone, reboot your Versa (press and hold the left and bottom right buttons until Fitbit logo flashes), and sync.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-10-2019 13:52

In response to Marrrmaduke

‎01-10-2019 13:52

Thank you 👍

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‎01-10-2019 14:38

In response to SunsetRunner

‎01-10-2019 14:38

@SunsetRunner did it help? 👍🏻

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎04-10-2019 16:55

In response to Marrrmaduke

‎04-10-2019 16:55

I have been unable to clear 2 old messages as well .. I have reset my phone. I have the versa lite and I haven't figured out how to reset it to see if that clears them. Any ideas??

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‎10-04-2019 11:09

In response to Shpeart93

‎10-04-2019 11:09

To turn off your fitbit you hold in the button on the side intill the screen goes black. Then release and press again ro turn back on. It worked on mine. 

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