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clock wrong time. 12 hours 10mins out since charging

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‎08-27-2018 20:12

‎08-27-2018 20:12

my watch hasn't had the correct time since it's last charging two days ago. have tried recharging and syncing however no change. it gives steps reminders whilst sleeping and is currently showing 03.19 when it's actually 15.12pm

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‎08-27-2018 20:49

‎08-27-2018 20:49

That sounds really annoying! Try restarting the Versa several times, then sync again and if if the time comes good. If it doesnt then in you ayy go to your account (id card icon) and check the time zone setting is correct. If it is not, correct it an sync. If it is correct, change it to something else, sync your tracker, log out of the app and restart your phone. Log back into the app and go back to time zone and set it to auto (or the correct time zone) and sync several times. Let us know how you go. Ifbthis doesnt work you will need to contact support (link in my signature)

 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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