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condensation in versa lite (won't respond)

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‎04-10-2021 14:11

‎04-10-2021 14:11

I swam laps yesterday wearing my fitbit (versa lite). At the end of my swim, the watch flashed 0%. I attempted to charge it and it failed to respond to the charging. I then noticed some condensation in the back of the watch (clear sections). Any suggestions on how to dry the watch so it can be used again?

 

I attempted to do a live chat and waited for a representative for over half an hour. 

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‎04-11-2021 00:56

‎04-11-2021 00:56

I dont know how to swim but I do shower, it had been fine for over a year and BAM it it glitchy.

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‎04-11-2021 04:37

‎04-11-2021 04:37

I had the same problem yesterday too. Came out of the pool & d screen has been black since. Won’t restart & app on my phone keeps “looking” fir the device. There’s condensation in the back & screen is hot to touch on charger base

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