constant disconnects and lost notifications

[lance.lascari]

I have been using "versa dashboard" as my watchface for a while and it has both a bluetooth connection icon and the optional feature to vibrate when disconnected.

I'm not receiving  most notifications and I'm seeing the watch disconnected constantly.  This is a relatively recent development, maybe the last app update?   
Pixel 3 XL + Versa 1

I can get it to sync manually after some tries usually.

It seems like there are software releases that work well for weeks at a time and then these really rough patches.  

I'm tired of the resetting/reconfiguring stuff -- is there any known issue being tracked and fixed?  It seems like others are experiencing variations on this theme.

[SunsetRunner]

Hi @lance.lascari , in order to help you the best way possible, would you be so kind as to post the exact name of the watch face you're using: in the dashboaod of your Fitbit app, press the watch icon - press clocks - on top on the left side you see "My Versa 2"  - press the Watch icon in the middle and you will see the name of the watch face, thanks in advance and regards, kuzibri 

[lance.lascari]

I have a Versa (1) and it is "Dashboard" by BV designs".

I don't think the problems have anything to do with the watch face, the problems are the bluetooth connectivity and notifications/syncing being completely unreliable again.

The watchface option to vibrate when disconnected let me know how bad this problem had become.  In the past it would disconnect and I would get a vibration and either it would connect by itself or I could force the issue.   It was regularly disconnecting and reconnecting over the span of minutes or tens of minutes and I turned that option off because it was going to keep me up  while trying to sleep.

I'm not getting notifications reliably... not good.

[SunsetRunner]

Hi @lance.lascari , which phone are you using? Found the CFand only can help when I know which phone you're using. regards kuzibri

[lance.lascari]

Pixel 3 XL

[SunsetRunner]

Hi @lance.lascari , although you think that your CF is not the problem (Third Party One), I would suggest to change your CF to one developed by Fitbit and after that restart your Versa and see if your problems are solved. Regards kuzibri

[Gator-mom]

How in the world are you getting a vibration notification when your Versa disconnects from your phone?  I've had my Versa a few months and to the best of my knowledge there was no way to get the Versa to notify you of a Bluetooth disconnection e  Therefore, you get no notification when you are leaving your phone behind, which is the biggest reason I started using smart watches.every watch I've had, even the cheapest had this feature.

[lance.lascari]

This was a feature of the watch face itself.  If when selecting a watchface you search for "bluetooth" you can find some that will show a bluetooth icon on the face to show the connection and some have this vibrate feature.   I think it should be a built-in thing, and I only use it because the connections are hideously unreliable (across multiple mainstream phone models, multiple Fitbit trackers) in my experience.