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didn't use fitbit for 2 years, now stats not accurate to start again

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‎01-07-2019 11:38

‎01-07-2019 11:38

I had a Fitbit a few years ago and used it religiously.  It broke and I didn't have one for about 2 years.  I just got the Versa for Christmas.  Is there any way for me to delete those 2 years of unused days in my stats?  It throws my averages way off. Thanks!

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‎01-07-2019 12:38

‎01-07-2019 12:38

Hi, as the data are also stored on Fitbit's server, otherwise this would not be possible, the only way to get rid of these two "empty" years is to remove tour current account and make a new one. Mind though two things:

1. that you have to setup your Versa again as this new account does not recognize it, but you get/got rid of the empty data. As I notice form your post, you're familiar with setting up a Fitbit device, so that should not be a problem. 

2. You will loose all historical data and start as a "Newbie".

So, all in all, it's up to you, accept the fact that your averages are influenced by these two empty years or start all over again. 

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Best Answer
1 REPLY 1

‎01-07-2019 12:38

‎01-07-2019 12:38

Hi, as the data are also stored on Fitbit's server, otherwise this would not be possible, the only way to get rid of these two "empty" years is to remove tour current account and make a new one. Mind though two things:

1. that you have to setup your Versa again as this new account does not recognize it, but you get/got rid of the empty data. As I notice form your post, you're familiar with setting up a Fitbit device, so that should not be a problem. 

2. You will loose all historical data and start as a "Newbie".

So, all in all, it's up to you, accept the fact that your averages are influenced by these two empty years or start all over again. 

Best Answer