help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

does not connect to my phone, disappointed

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-28-2018 13:55

‎11-28-2018 13:55

bought it a day ago, synchronised first time, and never again.

so so disappointed in this device!

Best Answer
0 Votes
2 REPLIES 2

‎11-28-2018 14:05

‎11-28-2018 14:05

@Hoorzeb phone model and OS? Any error messages?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎11-28-2018 21:47

‎11-28-2018 21:47

Mine won't sync at all! just keeps saying searching. Ive uninstalled and reinstalled app, turned blue tooth off and on on my phone (iPhone 7 plus), I've turned my computers blue tooth off, my daughters iPad blue tooth off. NOTHING is working for me. Beyond frustrated!!!!! 

Best Answer
0 Votes