fitbit misses about 15-20% of my steps

[thefatcat1]

can anyone help please as its clearly not doing what it supposed to?

[LZeeW]

@thefatcat1   A couple things come to mind.  First, make sure your wrist setting is correct.  There is a choice for dominant and non-dominant.  Second, do you have any daily activities that limit arm movement while walking, like pushing a cart?  Wrist worn tracker depend on arm movement to count steps.  Activities that limit arm movement make the device undercount steps.

[thefatcat1]

hi thanks for the answer, the fitbit is on my left hand (non dominant) and no i am literally walking from one end of the house to the other and counting the steps and it misses about 4 out of every 20, thanks?

So not sure why its not counting them all?