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fitbit versa "not enough power detected from this source"

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‎06-05-2018 01:16

‎06-05-2018 01:16

I just purchased the Versa and out of the box with the OEM charger cradle I get the message many other users have been experiencing. No matter what USB port or charger source I use.

 

Not impressed Smiley Mad

 

I cannot set it up or update the firmware as it has too little charge and keeps telling me to charge it

 

Support please assist me!

Best Answer
2 REPLIES 2

‎06-05-2018 03:20

‎06-05-2018 03:20

Hi,

I had the same issue so decided to purchase another charger from ebay (cost ~ £ 5). It still shows 'not enough power detected...' but fitbit is being charged nevertheless.

Maybe you can consider to but second charger, this is extra cost obviously but I do not think there is something support can help.. I saw many complains and it always ended up on sending fitbit back to supplier.

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0 Votes

‎06-12-2018 08:22

In response to Zuza0306

‎06-12-2018 08:22

I did just that and my fitbit then charged without issue. Not happy having to jump through hoops on a brand new piece of kit. I suggest if people arent happy with their purchase they send it back as not fit for purpose and either demand a replacement or full refund.

Best Answer