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fitbit versa shuts off and wont turn back on

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‎08-16-2020 12:15

‎08-16-2020 12:15

My fitbit Versa is only 1 and half yrs old and its shut itself off all the sudden so then i charged it, worked then a day later it did the same thing and now it wont turn on at all

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‎08-17-2020 09:52 - edited ‎02-18-2024 04:38

‎08-17-2020 09:52 - edited ‎02-18-2024 04:38

Hi there @taffyashes, welcome to the Community Forums. Thanks for the details provided in your post about your Versa's screen behavior and for trying to fix the issue.

I've seen that you contacted our Support Team after posting here to report about this inconvenience with your watch's screen and they tried helping you. If you have any questions about the resolution of your case, feel free to contacted them back for further explanation or you can check our warranty policies here for a better understanding of the information that they provided to you.

Maria | Community Moderator, Fitbit


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