help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

heart rate and light

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-18-2019 04:24

‎09-18-2019 04:24

I received my versa in july as a gift and for a month the heart rate has not worked, the green light that used to flash on the bottom has stopped.  I  have reset it several times, I have updated, How do i contact someone to help me with this issue?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-18-2019 05:01

‎09-18-2019 05:01

@jmomma  Here is the contact information for Support.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎09-18-2019 15:50

In response to LZeeW

‎09-18-2019 15:50

Thank you!
Best Answer
0 Votes