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iPhone XR bluetooth doesn't recognize my Versa 3

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‎03-10-2022 07:32 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

‎03-10-2022 07:32 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

I got my Versa 3 to sycn to my computer, but can't actually set up my versa 3 past the language screen AND trying to sycn to my iPhone XR. I have deleted and reinstalled the fitbit app on my iPhone. I have turned of and on (MANY times), but my Bluetooth will NOT recognize the versa 3 whether it is on or off. Frustrating since my Versa 2 was super easy to do....

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‎03-12-2022 13:13 - edited ‎03-12-2022 13:15

‎03-12-2022 13:13 - edited ‎03-12-2022 13:15

Hello @TraSch if your versa is syncing through the computer, then it must already be setup. BTW a phone was needed to setup your Versa 3. 

 

Open the fitbit app on the phone. 

Log into your fitbit account. 

The fitbit app will try and sync after asking for permission to pair the Versa 3 to the phone. 

Now setup notifications and phone calls. 

 

Your phones BT should not be able to pair a BTLE device, like the Versa 3 and Versa 2 have. 

Just like with the Versa2 setup is done through the app. 

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