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need advice for a new tracker-Versa 2

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Years ago I got a versa as a mothers day present. within 2 days, had to replace it. i kept it for 2 years, before getting a versa 2, also as a mothers day present. during the time I had the versa, i had it replaced by best buy twice and fit bit twice. never did the music storage work on any of the 5 versa's. Happily the Versa 2 did not have so many issues. i had screen issues twice during the first year. i just hit the two year mark and the screen died after wading in a 3 foot pool... it's now just a dead black screen, the fitbit still seems to work behind it though. I need something that will last longer than the versa's seem to. something that I can swim in, sleep tracking and that has phone alerts. I am hard of hearing, so unless I have something buzzing on my wrist, good luck getting ahold of me. thanks in advance for any advice!

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community, @DiamondDust.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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