03-13-2019 08:57
03-13-2019 08:57
downloaded Fitbit connect app for Mac (with the intention to download music). However not able to proceed beyond the login screen which shows three options - manage my music ; setup a new device; and sync now. On clicking on any of these , it is not logging into the account using google neither username and password. On trying google login it says "Error occurred while connecting with google .Please try again"
Please help
03-13-2019 09:39
03-13-2019 09:39
Hi, are you logged in on your Fitbit account on your mobile device? If yes, then it should connect automatically on your iMac. If no, log in and try again.
03-13-2019 19:39
03-13-2019 19:39
03-13-2019 19:41
03-13-2019 19:41
Yes I m logged into my mobile device. Still the problem persists in login in on my laptop (Mac) on the Fitbit connect App for Mac.