help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

old date to new account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-05-2022 14:00 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

‎04-05-2022 14:00 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

I had to delete the app from my phone because it wasn't syncing, had to create a new account 😞

how can i transfer the old date (steps, sleep, oxygen, etc...) to the new account?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-05-2022 14:00

‎04-05-2022 14:00

I meant data!!!

 

Best Answer
0 Votes

‎04-05-2022 20:02

In response to maytin23

‎04-05-2022 20:02

Hi @maytin23  - you don't need to create a new account just login with the old account and use " Set up a Device" to attach your watch to the account if it's not attached.

Author | ch, passion for improvement.

Best Answer
0 Votes