help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"App requires the internet permission to be granted” error

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-27-2021 13:44 - last edited on ‎01-27-2021 17:12 by Fitbit Moderator

‎01-27-2021 13:44 - last edited on ‎01-27-2021 17:12 by Fitbit Moderator

Watch saying “this app requires the internet permission to be granted”

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-27-2021 17:11

‎01-27-2021 17:11

Hi @Rosecoen, welcome to the Community Forums.

 

Thanks for bringing this to our attention. To better assist you and further investigate why your Versa 2 is showing the error message described in your post, can you please let me know if you're using a Fitbit original clock face or a third-party one? In the meantime I receive your answers, please follow the steps that are specified on our help article: How do I restart my Fitbit device? and let me know if the issue persists.

 

Looking forward to your reply.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎01-27-2021 17:11

‎01-27-2021 17:11

Hi @Rosecoen, welcome to the Community Forums.

 

Thanks for bringing this to our attention. To better assist you and further investigate why your Versa 2 is showing the error message described in your post, can you please let me know if you're using a Fitbit original clock face or a third-party one? In the meantime I receive your answers, please follow the steps that are specified on our help article: How do I restart my Fitbit device? and let me know if the issue persists.

 

Looking forward to your reply.

Best Answer
0 Votes