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"GrizzlyBer::Parsing Error" while configuring wallet

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‎05-02-2018 12:53 - last edited on ‎05-03-2018 10:34 by Moderator Alum

‎05-02-2018 12:53 - last edited on ‎05-03-2018 10:34 by Moderator Alum

When I try to open the wallet app on the Versa, it states I need to first open the Fitbit app and configure the wallet. When I try to configure the wallet, I receive a pop up notification that states:

Error Registering Versa with Fitbit Wallet:

Invalid tracker trust paylod: **PAYLOAD TEXT Omitted*

GrizzlyBer::ParsingError

OK.

I have tried to restart the tracker, my phone, and also uninstalling the wallet app.

 

 

Moderator edit: subject for clarity

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‎05-03-2018 10:37

‎05-03-2018 10:37

A warm welcome to the Community @treezy22.

 

I was reviewing your Community profile and wasn't able to see any tracker paired. Have you setup your Versa? If you haven't, I recommend taking a look at the How do I set up my Fitbit device? article and follow the instructions there, once you pair your device check the What should I know about Fitbit Pay? page.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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